We are looking for a dedicated Customer Relationship Manager who will be responsible for managing and enhancing relationships with our key customers. The ideal candidate will engage with customers, build trust, and ensure their needs are met.
Roles And Responsibilities
Build and maintain strong, long-lasting relationships with key clients.
Oversee relationships with customers handled by your team, ensuring excellent service delivery.
Resolve customer complaints quickly and efficiently to maintain trust.
Keep clients informed about new product offerings and enhancements.
Strategize with senior management to plan and implement strategic initiatives.
Expand the customer base through effective upselling and cross-selling.
Understand each customer’s specific needs and tailor solutions to meet them.
Utilize CRM programs to conduct business reviews and improve customer interactions.
Stay informed about industry trends and competitors to maintain a competitive edge.
Skills Required
Experience in customer relationship management or a similar role.
Strong and effective communication and negotiation skills.
Ability to work collaboratively with cross-functional teams.
Education
Graduation in any specialization with at least 5 years of relevant experience.
Click here to 
Consultation
Track
English
Australia
India
